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The MeasureUp Marketing Blog

Be Fanatical About Service Quality (And Why It Matters)

I have been fortunate in my career to benefit from a number of remarkable mentors. My first professional job was in a financial services organization working for Dwight Prade. It was Dwight who bestowed upon me the title “Customer Relationship Manager.” This was long before the era of CRM systems. Because switching providers in our […]

Tuesday, September 12th, 2017

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