Up Your Game with a Customer-Centric
Growth Plan
The customer expectation bar is always rising. Competitors can chip away at your markets.
Customer-centricity is the Only Way to achieve sustainable, profitable growth. Plan with the end in mind.
Look inside her workbook.
How This Workbook Will Help You:
Customers won’t wait while you make incremental progress on delivering a superior customer experience. Neither should you. Using this workbook, you will more quickly:
1. Create an outcome-based budget that connects critical tasks to your growth plan
2. Establish clear, measurable customer-centric business outcomes, objectives, and strategies
3. Define performance targets and help establish the metric chains to lay the foundation for a performance management dashboard
4. Create an outcome-based budget
5. Connect critical tasks to specific levels of a growth plan
About the Author. With 20+ years of experience accelerating profitable growth for 250+ companies of all sizes worldwide, Laura Patterson is an extraordinary subject matter expert. She wrote this best-practice and affordable workbook to transfer her knowledge to DIYers. The models you create can be reused, eliminating the costs of reinventing the wheel.
Purchase Details:
- Price: $155
- 4th Edition (updated 2023)
- Pages: 64
- Format: Interactive PDF
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Customer-centricity is the Only Way to achieve sustainable, profitable growth.
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