Elevate Your Business with a Customer-Centric Growth Workbook

Exceed customer expectations by staying ahead of the curve.

Look inside the workbook.

Purchase Details: 

  • Price: $155
  • 4th Edition (updated 2023) 
  • Pages: 64 
  • Format: Interactive PDF 

About the Author.

With a rich background spanning over 25 years and supporting 300+ companies, Laura Patterson is a luminary in accelerating growth across a variety of global industries. She crafted this best-practice workbook to empower businesses, large and small, to drive exceptional results. Why reinvent the wheel? Laura's models provide cost-effective solutions that you can use repeatedly. Take advantage of the opportunity to leverage her expertise and accelerate your journey towards customer-centric growth.

How this workbook will help you

In a dynamic market environment, the expectations of customers constantly evolve. Competitors are keen to seize any advantage in your markets, but there's a way to stay ahead. This Customer-Centric Growth Plan Workbook empowers you to create a measurable, customer-focused growth plan. Delve into this workbook and revolutionize your approach.

Transforming Your Business, One Step at a Time:

Customers demand excellence, and they won't wait for incremental progress. This workbook ensures you:

  1. Establish clear, measurable customer-centric business outcomes, objectives, and strategies 
  2. Define performance targets and help establish the metric chains to lay the foundation for a performance management dashboard
  3. Create an outcome-based budget that connects critical tasks to your growth plan
  4. Connect critical tasks to specific plan levels and understand their impact

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customer-centricity, customer experience, customer loyalty, customer retention, customer segmentation, strategic planning, operational excellenceCustomer-centricity is the Only Way to achieve sustainable, profitable growth.

 

Expand customer-centricity throughout your organization to:

        • Improve the conversion of data into actionable and relevant insights
        • Create a strategic plan that connects data to outcomes
        • Achieve operational excellence via enhanced processes and measurement

Download your copy today to accelerate growth and best your competition.

3 Success Factors for Your Customer-Centric Journey

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