Peer Insights, Experiences & Results

Many of your colleagues have traveled your path. It’s been our privilege to provide solutions that facilitate and accelerate their mission to more tightly connect strategy, process, insights, and measurement to business performance. Below, you can find case studies and peer insights into how we helped our customers develop and implement: Growth Strategies, Performance Management, Data-Derived Decisions, and Operational Excellence. 

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Growth Strategies

  • Competing Effectively Through Sharper Strategic Positioning
    Emergent Technologies realized that before repositioning itself and changing its sales collateral, presentations, and website, it needed to develop a solid strategy based on objective customer and market research. VisionEdge Marketing conducted in-depth research and message mapping using its QuickStart Intelligence Service™ and JumpStart Positioning Service™. The result was a differentiated, customer-centric positioning platform that unified messaging across the organization. Emergent Technologies emerged with improved market traction, a compelling narrative, and the ability to clearly articulate its unique value proposition to both investors and customers.
  • Primary Research Identifies New Market Opportunities
    Pervasive Software, a provider of embedded and web database solutions, wanted to expand its market footprint and identify new product opportunities. After exhausting secondary research, the company engaged VisionEdge Marketing to conduct primary research with target customers. VEM’s structured process delivered actionable insights into customer needs, buying behaviors, and product requirements. These findings enabled Pervasive to validate key market opportunities, refine its product strategy, and confidently pursue new customer segments.
  • Segmentation Methodology Identifies Profitable New Markets
    Tengo Internet, an Austin-based wireless internet provider, sought to accelerate growth by identifying and prioritizing new markets. With limited internal resources, the team turned to VisionEdge Marketing for a data-driven segmentation analysis. Leveraging VEM’s MarketSmart Service™ evaluated six industry segments using demographic, psychographic, and needs-based criteria. The outcome was a clear ranking of target markets. Within ten months, Tengo Internet closed 40 new accounts in one segment—an 800% increase—and expanded into four new geographies, establishing itself as a market leader.
  • Using Market and Customer Segmentation to Power Growth
    HyPerformix wanted a repeatable, objective process for analyzing and prioritizing market segments to support its growth plan. VisionEdge Marketing implemented its proprietary MarketSmart Segmentation™ model, enabling HyPerformix to evaluate segments based on accessibility and opportunity criteria. The process identified optimal SAP-related segments, improved targeting, and reduced sales cycles. HyPerformix’s presence in the SAP market grew eightfold, and its sales pipeline became more focused and efficient.
  • Research Drives Winning Strategies for Positioning and Lead Generation
    Baxter Planning Systems, a leader in supply chain optimization, needed to refine its positioning and accelerate lead generation ahead of a major industry trade show. The management team engaged VisionEdge Marketing for primary and secondary research, message mapping, and tactical planning. VEM’s process challenged internal assumptions and clarified differentiators, resulting in a strategic communications plan that integrated PR, direct marketing, and webinars. Baxter exceeded webinar attendance goals by 60%, increased web traffic, and built a robust pipeline of qualified buyers.
  • Repositioning a Company when the Market Changes
    Momenta, a technology company, faced the need to pivot from a B2C to a B2B model as its markets evolved. The leadership team engaged VisionEdge Marketing to conduct market research and develop a new brand strategy. Through VEM’s QuickStart and JumpStart methodologies, Momenta crafted a compelling story, clarified its value proposition, and improved internal alignment. The repositioning enabled Momenta to enter new markets with confidence and achieve better results from its go-to-market activities.
  • Metrowerks selects VisionEdge Marketing to capture incremental revenue.
    Metrowerks, a software tools developer, wanted to correlate marketing investments with business results tightly. VisionEdge Marketing’s PowerStart methodology delivered a metrics-driven revenue generation plan and helped launch new products with measurable ROI. The new process enabled Metrowerks to adopt a repeatable approach to demand generation, supporting ongoing growth.
  • Leveraging expertise to educate the team on developing an integrated marketing plan
    TManage, a secure remote solutions provider, used VisionEdge Marketing’s Accelance® process to develop a customer-focused, integrated marketing plan. The process aligned the team around business goals, improved marketing skills, and resulted in a functional roadmap that drove demand and supported growth.
  • A New Approach to an Integrated Sales and Marketing Plan Pays Off 
    Southwest Airlines Cargo adopted VisionEdge Marketing’s customer-centric planning process to develop a measurable, aligned roadmap for sales and marketing. The outcome was a well-articulated plan with clear objectives and marketing measures, leading to improved operational alignment and better revenue results.
  • Customer and Market Data Provide Sales and Marketing Direction
    Howden Buffalo, a supply chain solutions provider, leveraged VisionEdge Marketing’s qualitative research to understand customer buying criteria and supplier preferences. The insights led to revised sales strategies, improved messaging, and a shorter sales cycle, enabling the company to better identify and pursue new opportunities.
  • Research guides new product functionality and features
    Motion Computing, an innovator in mobile computing, relied on VisionEdge Marketing’s qualitative research to validate and prioritize product features for its next-generation tablet PCs. VEM’s process provided actionable feedback from end users, ensuring the New products were market-fit and helped the company make informed decisions about feature trade-offs.

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Performance Management & Metrics

  • Alignment Powered by Metrics Initiative
    ING Group piloted VisionEdge Marketing’s MetStrat™ process to optimize marketing investments and build outcome-based dashboards and metrics. This initiative transformed marketing into a measurable, strategic function, linking marketing efforts directly to business results and enabling the team to communicate value to leadership.
  • Changes in Metrics Demonstrate the Strategic Role of Marketing
    Zebra Technologies partnered with VisionEdge Marketing to define outcome-based metrics and dashboards. The engagement improved alignment with business goals, enabled more strategic decision-making, and showcased marketing’s impact on the organization’s success.
  • Metrics Initiative Enables Marketing to Become Best Practice Center
    Elsevier’s product marketing team professionalized its approach using VisionEdge Marketing’s mapping and performance management training. The result was a transformation into a strategic partner and internal best practice center, with a focus on measurable impact and continuous improvement.
  • Metrics Make YardSmarts Smarter
    Briggs & Stratton piloted VisionEdge Marketing’s PR metrics framework, moving beyond impressions to strategically measure and demonstrate the impact of marketing initiatives on brand and sales. The new approach provided actionable insights and improved program effectiveness.
  • Metrics Facilitate Annual Planning and Budgeting Process
    VCON used VisionEdge Marketing’s process to establish cross-market metrics, supporting outcome-based planning and budgeting aligned with both short-term sales and long-term market positioning. The result was a set of business metrics and indicators that drove strategic and operational decisions.
  • Timing Right for Kronos to Develop New Marketing Metrics and Dashboard
    Kronos, Inc., leveraged VisionEdge Marketing’s MetricsFirst™ service to create a marketing dashboard and measurable objectives tied to corporate initiatives. The project drove better integration, focus, and data-driven decisions, and helped Kronos shift from traditional metrics to actionable insights.
  • Measurable Marketing Plan Facilitates Marketing and Sales Alignment
    TÜV SÜD America implemented VisionEdge Marketing’s six-step planning process to align marketing and sales across business lines. The engagement resulted in a clear, measurable roadmap for operational and sales success, improving collaboration and accountability.
  • MarketStrength Audit Guides Marketing to the Next Level
    An international economic consulting firm used VisionEdge Marketing’s MarketStrength Audit™ to identify strengths and gaps, enabling targeted operational improvements and enhanced marketing effectiveness. The audit provided a baseline for measuring marketing’s value and recommendations for future action.
  • Educational Program Invigorates Team to Continue Meeting Dynamic Challenges
    Centerpulse Orthopedics upskilled its marketing team with VisionEdge Marketing’s Strategic Marketing Academy™, embedding customer-centric practices and new tools to meet competitive challenges. The program resulted in improved marketing skills, modified programs, and renewed confidence.
  • Improved Route to Marketing Performance Management
    BAX Global used VisionEdge Marketing’s assessment and planning process to develop new performance metrics and dashboards, clarifying marketing’s contribution and improving executive understanding. The outcome was a strategic-tactical plan and blueprint for ongoing performance management.
  • Customer Insights and Metrics Development
    Tektronix partnered with VisionEdge Marketing to create customer-centric metrics and understand the share of wallet, leading to actionable insights for account planning and resource allocation. The research provided a baseline Net Advocacy Score and improved resource allocation strategies.

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Data-Derived Decisions

  • Scientific Approach Creates More Conversations Faster
    Abacode implemented a structured, measurable marketing plan with VisionEdge Marketing, combining strategy and science to accelerate growth, establish operational processes, and achieve targeted sales conversations. The approach delivered a repeatable process and performance targets, resulting in 90% of conversations being accepted by sales.
  • From One-Size Fits All to a Segmentation-Based Marketing Strategy
    NWFCU moved from generic marketing to a data-driven, segmentation-based strategy with VisionEdge Marketing’s facilitation, resulting in focused investments, accelerated membership growth, and improved leadership perception of marketing.
  • The Process for Fueling Impact Measurement 
    NREL worked with VisionEdge Marketing to build outcome-impact chains and a data-driven metrics approach, enabling the lab to measure and demonstrate the impact of renewable energy adoption initiatives. The process provided a framework for reporting and continuous improvement, engaging over 2.5 million stakeholders.
  • Exceed Industry Averages With A Customer Value Strategy
    Mojo Helpdesk used VisionEdge Marketing’s data-informed, customer-centric approach to drive SaaS trial growth and engagement through targeted content marketing. The plan resulted in an 800% increase in content consumption and trial signups above the industry average.

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Operational Excellence

  • From Random Acts of Marketing to a Customer Engagement Strategy
    Mott moved from scattered activities to a cohesive, strategy-driven marketing program using VisionEdge Marketing’s Accelance® methodology, resulting in actionable metrics and improved customer engagement. The new approach led to increased social engagement and more defined processes.
  • Transforming from Product-Centric to Customer-Centric 
    Winton Global Homes adopted VisionEdge Marketing’s Outcome-Based Mapping to shift from a product-centric to a customer-centric organization, aligning marketing, sales, and manufacturing for greater focus and efficiency. The result was three clearly defined market segments and improved alignment between sales and marketing.
  • Redefining the Sales Pipeline for Forecast Accuracy and Marketing Effectiveness.
    ClearCube worked with VisionEdge Marketing to engineer a sales pipeline based on buyer behaviors, integrating it with Salesforce and dramatically improving forecast reliability and sales-marketing alignment. The project resulted in a common language and validated pipeline stages.
  • How Experienced Messaging Processes Provided a Competitive Branding Anchor.
    NetSolve engaged VisionEdge Marketing for a rapid branding and messaging overhaul, resulting in sharper messaging, improved media coverage, and more effective creative collaboration. The concise, actionable branding plan was delivered on a tight timeline.
  • Measurable Customer-Centric Plan Captures Funding and Accelerates Pipeline
    CONQUEST Technology Services used VisionEdge Marketing’s mapping methodology to secure Microsoft partner funding and accelerate pipeline development with a quantifiable, customer-centric plan. The plan produced measurable business results and established CONQUEST as a regional go-to partner.
  • Making Marketing Relevant to the C-Suite
    Kennametal’s marketing team used VisionEdge Marketing’s Accelance® Blueprint to connect marketing initiatives directly to business results, paving the way for operational excellence and stronger C-suite alignment. The process resulted in an actionable plan and improved resource allocation.
  • Refine the Message Map to Elevate Conversations
    Certara Software collaborated with VisionEdge Marketing to overhaul its messaging, creating a value-based narrative that resonates across technical and executive audiences and supports sales enablement. The process involved collaborative workshops and resulted in a validated message map.
  • Acquisitions Lead for a Brand Strategy
    ETS-Lindgren turned to VisionEdge Marketing to unify its brand post-acquisition, leveraging customer research to build a simplified, customer-centric branding platform for sustainable growth. The ongoing brand strategy was recognized by company leadership.
  • Aligning Marketing to Business Results
    Safe Systems used VisionEdge Marketing’s Accelance® methodology to align marketing with business goals, develop meaningful metrics, and improve marketing accountability in a strategic growth context. The plan improved the alignment and communication of marketing’s impact.
  • AISD ATSTAR Case Study
    ATSTAR, an educational technology initiative, engaged VisionEdge Marketing to clarify value propositions through research and messaging, resulting in improved communication tools and team confidence for grant applications and meetings.
  • BroadCloud Communications, Inc.
    BroadCloud worked with VisionEdge Marketing to develop a unified positioning framework, ensuring launch readiness and internal alignment. The process resulted in a clear positioning and successful, on-schedule launch.

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”Marketing Metrics In Action provides a vital framework for Marketing to garner the support of the C-suite and to build its leadership.” Stuart Itkin, Vice President Marketing and Product Management, Exostar

”We engaged VisionEdge Marketing to facilitate a metrics workshop as a part of our efforts to take our marketing measurement and accountability efforts up a notch. While we were able to apply some concepts right way, such as how to truly align marketing to outcomes, the data chains and drilling past the marketing vernacular to more meaningful metrics, it is the lasting impact the session had on the team that stands out. The team has made two important shifts: how we approach the work of marketing and how we engage with our line of business stakeholders.” D.Tony Franklin II, GM IoT, Intel Corp.

”The customer-centric view we needed was integrated into the process and enabled our organization to think differently. As a result we were able to explore new ways of connecting with customers, for creating marketing objectives, and establishing performance targets for programs. Plus, there was tremendous value in having a written document that ‘spelled-out’ how we would measure marketing.” Marlene Fehr-Power, General Manager at Winton Global

”The VisionEdge Marketing initial ‘AccomplishTM’ discovery session provided a structured format to get our team in synch. Throughout the entire process, VisionEdge Marketing served as an instrumental catalyst to internal discussions that got us thinking differently.” Edward Acosta, President & CEO of BroadCloud

”I worked with Laura on a Go-to-Market research project that was bit of a combination of Voice of the Customer, competitor analyses and market assessment. She helped us in improving our customer insights and how our competitive position could be improved for this new market.” Seitse Bootsma, Marketing Manager, Marketing Manager,Howden Centrifugal & Reciprocating Compressors

”With a new marketing team and big challenges competing for share of voice in a very noisy landscape, our sales team was constantly questioning the impact and value of our current marketing investments. The metrics workshop facilitated by VisionEdge Marketing Laura helped our team achieve the perspective required to improve our alignment, planning, prioritizing, target setting, and reporting processes to ensure that our tactical and strategic investments have a direct and visible connection to the overall business objectives. This approach is strengthening our relationship with sales.” Jared Montblanc, Director of Marketing Planning and Insights at Nokia

”This was the first company that understood and wanted to do all the upfront work, rather than just executing tactics. VisionEdge brought experience, discipline, and a methodology to the table that other companies we interviewed just didn’t seem to have.” Sandy Dennison, Vice President, Sales and Marketing at Catapult Systems

”As a company that helps other businesses manage their e-fulfillment needs, we’ve been exploring ways to expand our solution set to include additional marketing expertise. It makes sense to have an alliance with VisionEdge Marketing with their breadth and depth in branding and positioning which enables us to bring a stronger strategic foundation our customer.” Keith Sharman, Director of Sales at MagRabbit

”We wanted to own the process and the plan creation and wanted to work with a company that would teach us how to fish. VEM had the industry experience and their approach was a good fit.” Wally Devereaux, Director of Cargo Sales & Marketing” BAX Global

”VisionEdge Marketing assisted Andrews FCU in developing a marketing program and provided so much more than expected. They enabled the staff to quickly develop  a measurable marketing plan, and ensured that all the programs had the appropriate metrics and accountability I was looking for.” Chris McDonald, CEO, NWFCU

”We wanted to explore adding a new capability to support our customer buying process but needed more information about the various technology solutions and how these might work with our existing infrastructure. While we believed we could do the research with time, we didn’t really have the expertise for a deep dive and time was an important factor. We turned to VisionEdge Marketing who had the expertise, knew how to conduct the research and assess the options. Laura engaged us in a collaborative process, enabled us to have an in-depth understanding of our options, and made the research actionable. As a result, we acquired the information we needed and have a clear path for next steps well within the time frame requested.” Robert Cook, GM Business Optimization & Strategic Sourcing at Bid Group of Companies US Ops

”While at Cisco I was responsible for several projects that involved developing marketing metrics, measurement frameworks and dashboards. I selected Laura and her team to help because she is one of the foremost authorities and experts for this work. Her strong project management skills helped energize our team to begin massive changes in managing marketing accountability. More importantly, after working with her the first time I knew I could count on her to collaborate with our team and help us drive the initiatives to success. This became extremely important when a project we were doing with someone else fell significantly behind schedule and wasn’t producing what we needed. I reached out to Laura and they jumped right in and got us back on track. I was truly impressed by Laura’s ability to adeptly navigate our team from issue to resolution during a very challenging period in the organization. Expertise and her focus on insuring her customers’ success and how she manages customer engagements truly separates her from the pack. I hope to have the opportunity to work with Laura again.” Keith Flippin, Services Marketing Manager at Cisco

“The biggest benefit of this process was how it helped us form clear linkages between what the company was trying to achieve and what we would be doing in Marketing” Sean Kane, Director, Corporate Strategy & Business Development at Mott Corporation

“Analytics has been part of the VisionEdge Marketing DNA since their start in 1999. If you’re looking to build your marketing analytical muscle, remember to check in with these experienced specialists.” Jim Sterne, Founder – eMetrics Summit

“Within six weeks of starting the project two promising markets were identified that would greatly expand TengoInternet’s presence in Texas. Within 10 months of the project’s conclusion, Tengo had closed 40 new accounts in one of the segments, an 800% increase in the number of wireless hot spots in our network.” TengoInternet

”Transforming Marketing from a tactical service provider to a center of excellence that sets the tone and the pace for the business is a ‘must do’ for the modern CMO. The ‘been there, done that’ experience of the VisionEdge Marketing team can help you realize that transformation faster and with a bigger impact.” Ben Kiker, Former CMO and Marketing & Sales Acceleration Coach – The Ben Kiker Group

”We asked VisionEdge Marketing to facilitate a highly interactive workshop at our annual conference to build a message map for our industry. With Laura’s guidance our leaders created the framework for a relevant message map that will resonate with key stakeholders, in our state legislature, water utilities, and our primary end users – homeowners. We’re excited to build on the framework and begin to put the results into practice.” Erica Fearn, President, Mainspring Association Management LLC

”As we are embarking on a new growth journey Laura was critical to helping frame a future vision based upon customer-centric principles. The combination of her unique insights, vast experience and compelling stories made a significant impact to the team.” Peter Favilla, Vice President, Global Strategic Marketing, Pentair, Inc.

”Customer success is vital to every organization and that was no different for us at Howden. We like many companies recognize our success is directly linked to whether our customers receive clear value from our products and services. That’s why we employed Laura and the VisionEdge Marketing team on several occasions to develop and implement programs to gain insights from existing and prospective customers on what we needed to do on a product, service, and communication level to deliver value and move ahead of the competition. I’ve known Laura over 10 years and I recommend her when you are looking for a team with superb project on boarding and execution skills who can deliver actionable insights to improve alignment with sales, drive product development, and enhance customer relationships.” Dan Bryan, Business Development Manager

”The VEM project delivered excellent value. We successfully penetrated our new markets and now have expanded into four new geographies.” Eric Stumberg, President/Owner at TengoInternet

”The guidance, methodologies and tools VEM provides us during the engagement fundamentally changed our focus away from measuring tactics.” Derek Weeks, Systar Inc.

”VisionEdge Marketing’s process enabled us to validate past assumptions about our market while allowing us to uncover what we didn’t know. The process put us on a quest – the more data we accessed, the more we learned about our members and the market; our appetite for data expanded.” Karyle Thornton, VP of Marketing at Northwest Federal Credit Union

”The VisionEdge Marketing process helped us develop and set metrics to create a dashboard, while taking into account our culture and the need for change management.”Zebra Technologies

”We needed a company that could talk about the entire marketing mix, not just marketing communications. After having worked with VisionEdge Marketing it was clear they understood the difference.” René Ward, Vice President of Marketing at TManage

”The process we went through with VisionEdge Marketing helped us to really hone in on business metrics and the indicators we could use in marketing to assess our progress. Plus, we were able to be more focused. When you’re tracking dozens of activities, it’s easy to end up chasing your tail. Now we have just a few key gauges we are monitoring.” Laura Shay, Global Product Marketing Manager at VCON

”The onsite working session was one of the most impactful and impressive meetings I’ve participated in. We now have a set of quantifiable outcomes on which to build a more strategic, measurable marketing plan.” Salina Wuttke, Vice President of Marketing and Communications at SafeSystems

”As we were approaching a global meeting, it was decided to bring in an external firm to lead us through a series of competitive messaging working session for several of our products. I was tasked with this search and was excited to find Laura Patterson and VisionEdge Marketing. This team has the messaging and marketing expertise, the domain experience and an existing framework. As I proceeded through the fast-track due diligence, it became evident we were bringing in the right people. Despite a very short timeline, Laura and her team found a way to talk with all the key members and incorporate their requirements into the framework. The result was an effective multi-day program that engaged the entire global team and produced the valuable work product that fueled the foundation of our competitive messaging. We learned a great deal from the process and the working sessions.” Sang Kim, Digital Marketing and Analytics Expert at Abbott

”VisionEdge Marketing’s collaborative and iterative approach enabled us to learn on-the-fly. We were benefiting from the relationship almost from day one.The final document is serving as a valuable reference and has become an integral part of our internal training. If we hadn’t undertaken this effort, we wouldn’t be seeing the improvements in lead volume and reduced sales cycles that we are today.” Rick Johnson, CEO of Amicus Technology

”In the end, what cinched our decision was VisionEdge Marketing’s knowledge and flexibility with the needs of our project. Their team demonstrated their process and capabilities in a way that gave us a sense of confidence. We were assured that they could complete the research and meet our time demands.” Bruce Flory, VP of Marketing at Pervasive

”With a new marketing team and big challenges competing for share of voice in a very noisy landscape, our sales team was constantly questioning the impact and value of our current marketing investments. The metrics workshop facilitated by VisionEdge Marketing Laura helped our team achieve the perspective required to improve our alignment, planning, prioritizing, target setting, and reporting processes to ensure that our tactical and strategic investments have a direct and visible connection to the overall business objectives. This approach is strengthening our relationship with sales.” Jared Montblanc, Marketing Director Planning & Insights, NA, Nokia

”I knew from the very first conversation with Laura that we needed to work with VisionEdge Marketing. While leading a global project to define and track marketing’s influence on revenue, we determined we needed to create a data model. We were working to a firm deadline, so after evaluating our internal options, I reached out to Laura. She and her team are well-regarded for both marketing analytics and accountability and their experience with Zebra was a plus. With Laura’s help we made tremendous progress in a matter of weeks. She developed the initial framework for the model. Then in collaborative working sessions with the entire team, she took us through each step of the model insuring everyone on the team understood how the model was formulated and worked. Over another few weeks, she helped us refine and vet the model in preparation for presenting it to the executive team and helped us craft the wireframe for the initial dashboard. We made the deadline and the executive team accepted the model which we are now using. Laura’s expertise, knowledge, well-defined process and collaborative approach, all made a major difference in being able to accomplish to create the model and deliver it on-time.” Michele Marvin, Director of Demand Generation for North America & Latin America

”Laura and her team have been an important and valuable resource over the years, especially for gaining customer and competitive insights and refining how we measure Marketing’s value. VisionEdge Marketing brings best-in-class processes and methodologies to the table, just as important however, is how they work with us and execute a project. Their level of organization, knowledge and energy is top notch!” Marlen Garcia, Director, Regional Marketing, at Amadeus Technology Group

“With VisionEdge Marketing’s approach, we were confident we could assess and identify any gaps in metrics and alignment, make the marketing plan and execution more customer-centric, and certainly define the correlation between marketing investments and business results. Three tangible outputs we gained were; an actionable blueprint for the marketing plan, clear alignment to core business outcomes, and a roadmap for further operational development.” Jay Verellen, District Manager, Kennametal

”With the new plan the organization knows where to focus to augment and gain market share and to diversify their customer base. As a result of the analysis it became clear where there were new opportunities to connect with customers.” Wally Devereaux, Director of Cargo Sales and Marketing at Southwest Cargo

”VisionEdge Marketing was the best at understanding our problem, developing a comprehensive plan, and being able to execute it within the time frame and budget we had established.” Glen Watkins, Director of Marketing for EMC Test Systems at ETS Lindgren

”VEM methodology succeeded in achieving critical buy-in from sales executives, sales management, sales operations, top management, and marketing.” ClearCube

”Laura Patterson from VisionEdge Marketing came in to assist Andrews FCU in developing out marketing program and provided so much more than expected. She quickly located the flaws in our strategic marketing program, trained up and led the staff through development of another plan, and ensured that the resulting programs developed had the metrics and accountability I was looking for. Excellent results. A true expert.” Chris McDonald, President/CEO at Andrews Federal Credit Union

”Through an evaluation and reengineering of our pipeline and the results of the primary research within the DCC industry, VEM built a model that provides us with a foundation for improving our sales and marketing processes and achieving significant unit and revenue growth.” Rick Krause, CEO of BOXX Technologies

”We appreciate their philosophy – instead of handing out fish and keeping a company dependent upon them, VisionEdge Marketing teaches companies how to fish so they could feed themselves.” John Smolucha, Vice President of Marketing at Metrowerks

”The VEM team understood the company’s requirement of an objective and measurable evaluation process that would meet the high standards of the in-house economic consultants.” Lawrence Wu, President at NERA Consulting

“VisionEdge Marketing’s process helped align the marketing function, plan, and activities to well-defined business goals.” Darren Bridges, President – Safe Systems, Inc.

”The introduction of this unique mapping process was driven by our quest to further drive marketing alignment with business outcomes.” Lisa Baumgarten, VP Global Mktg Strat, LexisNexis

”I first met Laura when she spoke at a Marketing conference on the topic of Marketing alignment and accountability. The problems she described in her presentation closely matched our own organization’s situation. I found her solutions and suggestions to be right on target. I initially tapped Laura’s expertise to support developing shared metrics that would improve a Marketing and Sales alignment effort, piloting one of our business lines. We’ve completed other marketing mapping and measurement projects together since then. Our work together is well-received by our leadership team. Laura’s ability to bring disparate pieces of data together combined with her professional approach and collaborative style has worked to add value to our team’s contributions, not to mention has made for a long-term relationship. VEM is one of my go-to sources for latest trends and content for B2B marketing.” Carmen Asteinza, Marketing Director, Americas at TÜV SUD

”Marketing Metrics in Action gives more than a one-size-fits-all formula for accountability and it teaches companies how to identify which metrics matter most and how to put all tools to use.” Kassia Shishkoff, Manage Smarter

”We liked the VisionEdge Marketing systematic approach. Even though they were clear that qualitative data would only provide general guidance and directional insight, it was clear that the way they captured and communicated the information would be significantly different from what we had experienced with past firms.” David Altounian, Chief Product Officer at Motion Computing

”I have worked with Laura and the VisionEdge Marketing team on various projects at several companies. Each time a key benefit was how they helped us take a more fact-based customer insights approach. As a result, whether it was new markets to pursue or how we were measuring marketing, we were able to make decisions with more confidence. The company and Laura truly believe in enabling their customers to succeed and it was refreshing to be given a process we could adopt.” Natalie Putnam, Chief Executive Officer at DeliveryCircle

“I’ve read a number of books on how to prove the value of Marketing, address Marketing ROI, and make marketing more accountable. VisionEdge Marketing’s book, Marketing Metrics in Action: Creating a Performance-Driven Marketing Organization, continues to be among one of most useful and practical in the genre. Metrics in Action is a go-to book for anyone addressing marketing performance measurement.” Satinder S Juneja, Vice President – Sales & Marketing, NIIT Technologies.

”VisionEdge Marketing assisted Andrews FCU in developing a marketing program and provided so much more than expected. They enabled the staff to quickly develop a measurable marketing plan, and ensured that all the programs had the appropriate metrics and accountability I was looking for.” Allen, Crane, Mrkt Intelligence & Business

”VisionEdge Marketing brought extensive marketing experience with companies such as ours, so they understood the challenges of execution.Having spent some time in the agency world, I realized their SmartStart Services Suite was a creative approach to this kind of work. The deliverables were clear and the methodology sound. Their use of a workplan gave us something to manage to and created a strong comfort level.” Jo Betsy Vaught, Marketing Communications Manager at Momenta

”As we work with companies to address the obstacles in transforming their businesses, it may become apparent that certain key business functions need bolstering.In the past, when we identified this scenario we made informal recommendations. Now that our own company has experienced results because of our work with these firms, we have formalized these relationships so that we can add more value to our own customers. This is exactly the path we went down with VisionEdge Marketing. Their business practices match ours making it a good fit.” David Winkler, CEO at Valeo Consulting

”By working with Laura, we established a customer-centric performance-based Marketing plan that enabled both the Marketing and Sales teams to work more effectively, efficiently and proactively in achieving our institution’s new member and share of wallet growth initiatives. With this new approach we now had very clear linkages between the work of Marketing and these two key performance indicators. It also allowed us to more effectively prioritize and optimize our resources and address critical gaps.” Lissa Woolley, Chief Member Service, Your Neighborhood Credit Union

”With the focus on adding value as the basis of content, Mojo content consumption increased 800%. Website traffic increased by 68% and trial page to trial signup went from below the industry average of 25% to above the industry average of nearly 35%.” Daniel Guermeur, CEO and Founder of Metadot Corporation

”I’ve worked with Laura since 2012 on several projects associated with Marketing Operational Excellence, performance measurement and data chain improvement. While the field is full of those who claim to do similar work, I found Laura’s personalized end-to-end approach, and especially her commitment to driving customer-centric success outcomes as key differentiators. She enabled us to identify opportunities for continuous improvement, define outcome based metrics and data chains to achieve them, as well as learn from best practices as a result of her well-regarded MPM benchmark study. I would recommend Laura to any organization trying improve and accelerate how they attract, win and retain customers while driving customer lifetime value attainment through product and service adoption.” Jay Verellen, Director, Global Product Management at Kennametal

”VisionEdge Marketing’s framework enabled us to break up the metrics into smaller, well-defined categories that allowed us to create the right metrics for our program. We were able to quickly see how to set up the metrics to be most effective.” Anita Fisher, Marketing Communications Manager at Briggs and Stratton

”Laura is an outstanding professional who brings energy, enthusiasm, passion, and a wealth of experience to the table! Her practical, hands-on style together with a deep marketing understanding and phenomenal preparation helps to ensure that all of our engagements and projects are productive and accomplish what we set out to do. I highly recommend Laura and her VEM team!” David Stockton, Vice President, Global Marketing and Sales,The H-J Family of Companies

”At Elsevier, I wanted to enable our product marketing team to be a valued partner within the organization and that required a number of shifts, including taking a more insights-driven, market-centric performance management approach. Having read VisionEdge Marketing’s book Metrics in Action: Creating a Performance-Driven Marketing Organization, I knew I had found a firm with a proven track record that combines training, structure, tools, techniques and frameworks to help me accomplish this objective. With Laura’s help we made tremendous headway. The methodology is very structured, collaborative, and actionable. As a result of working with Laura and her team, we created a pathway for putting customer interactions and conversations at the center of everything we did.” Yukun Harsono, Senior Vice President, Product Management

”We wanted a firm with technology experience, a firm that could blend marketing and technology, someone who understood the partner, and had expertise in both strategy and marketing measurement. VisionEdge Marketing had the experience and expertise [we] needed.” Benjamin Tosado, VP Professional Services at Conquest Technologies

”I have known and worked with Laura and her team for over a decade. When it comes to Marketing accountability, especially determining the right metrics and building a dashboard, and aligning Marketing to the business, Laura is at the top of my go to list. From my experience, she is an expert on Marketing performance management and measurement. Over the years, Laura has helped my teams with Marketing plan development, dashboard construction, and defining and implementing marketing operations processes. In addition to her expertise, Laura has a passion and the skills for helping Marketing organizations be successful. Marketing organizations couldn’t have a better champion and coach.” Stuart Itknin, Chief Strategy Officer at Kronos

”While Sr. VP, I led a Marketing organization dedicated to continuous improvement. The team and I recognized that thriving Marketing organizations take a laser-like focus on Marketing performance and the rigorous assessment and measurement of Marketing investments. With that in mind, I turned to Laura Patterson to help us hone our marketing accountability and metrics. Laura’s collaborative approach and experience in the insurance industry was especially valuable in enabling us to select metrics that provided our leadership team with insights into how Marketing contributed to and positively impacted the business.” Kurt Fasen, Sales and Marketing Exec, DBS Diversified Brokerage Services

”Marketing accountability should be a priority for every company. When it comes to metrics and dashboards,there’s no one I respect more than VisionEdge Marketing. I’m pleased to see them helping marketers understand and improve the value of their work.” David Raab, Principal – Raab Associates

”We realized early on that VisionEdge Marketing brought a breadth of experience and a no-nonsense style that cut through all the fluff so often associated with traditional marketing consulting. Their proposal offered definite, specific deliverables with a clearly defined timetable.” Melissa Mines, Marketing Communications Manager at NetSolve

”VEM’s approach of putting a playbook in place and using a sprint process to mobilize the team helped move the ball down the field.” Michael Ferris, CEO at Abacode

”We chose VisionEdge Marketing because they demonstrated the background and knowledge and successful prior experience that suggested they could help us develop the right set of metrics and achieve our goal.” Jason Horenci, Head of Marketing Strategy, ING Annuities

“When it comes to the practice of B2B Marketing, VisionEdge Marketing is among one of the best resources. If you’re looking for a metrics-driven, customer-centric approach, a conversation with this firm who’s been doing it since 1999 will pay off for you and your firm.” Dr. Ralph Oliva, Director – Institute for the Study of Business Markets

”The fact that VisionEdge Marketing offered mix and match modules was very helpful. We were able to select the modules from the company’s Strategic Marketing Academy whose learning objectives most matched our requirements.” Jerry DeVries, VP of Marketing at Centerpulse Orthopedics

”The thought exhibited in Marketing Metrics in Action is clear, concise, and insightful and there are solid recommendations to transform this knowledge into action.” Jim Humphrys, eBusiness Leader, W. L. Gore & Associates

”While in my Marketing leadership roles at Pavilion Technologies and Rockwell Automation, I relied on Laura and VisionEdge Marketing numerous times. I needed to count on her deep expertise and proven track-record in creating measurable customer-centric Marketing plans and building customer-centric buying journey maps to support our lead gen initiatives, and developing personas for our different industry segments. While there are many people with this experience and know-how, what distinguishes Laura and her team is their ability to onboard an engagement, adapt and collaborate with a team, and bring valuable insights and repeatable quality processes to their customers. I found that Laura delivered an exceptional customer experience and brought more to the table than what was outlined in the statement of work.” Don Hart, Director Information Software Market Development at Rockwell Automation

”VEM’s extensive software marketing experience gives them a valuable perspective. They’re able to ‘read between the lines’ better than most when it comes to analyzing market trends.” Michael Shultz, President and CEO at Infoglide Software

”VEM gave us a professional and systematic methodology for successfully improving the effectiveness of our marketing efforts.” Nolan Rosen, VP Marketing at Vignette

”We came to greatly appreciate our sessions with VisionEdge Marketing. They brought a structure to our thinking that forced us to think differently and strategically about our target audiences. We didn’t have the experience to think about it in this way.” Jan McSorley, Co-Director of ATSTAR

‘I’ve had the pleasure of working with Laura on two projects to support rapid growth at Certara. Laura was brought in due to her strategic marketing expertise in the life sciences industry. She did an excellent job of building consensus across multiple departments and management levels at Certara, which was necessary to move each project forward quickly and successfully. Laura’s dedication to our success was consistently demonstrated by her availability, willingness to help outside of her scope, and strong industry and marketing knowledge. I would highly recommend Laura to my colleagues for future projects.’ Kristine Christie, Director of Software Marketing at Certara

”The senior team is embracing the plan because there is a compelling story and we have the data to back it up.” Karyle Thornton, Marketing VP, NWFCU

We brought Laura in to work with our marketing team at Pega as we kicked off our 2026 growth planning, and I’m so glad we did. Laura shared her vast marketing expertise with us … it was clear she’d done her homework on both the business and our team goals, creating highly personalized sessions that left us with more answers than questions.

Laura doesn’t just talk strategy, she makes it real. …she gave us simple, practical frameworks that tied our daytoday marketing work to the outcomes our leaders care about. We left each session with clear plays we could run immediately ….

If you’re a B2B leader looking to take a more data-driven customer-centric approach to your growth strategy, I highly recommend working with Laura. She is a true partner in driving strategic excellence! David Hoffman, Senior Regional Marketing Manager, Pegasystems

”The most important element was the concept of developing what VEM calls an outcome-impact chain. These chains served as the guide for how we would measure the initiative and what data would be required.” Ian Baring-Gould, Technology Manager at NREL

”VEM’s methodology succeeded in achieving critical ‘buy-in’ from sales executives, sales management, sales operations, top management, and marketing.” Jim Bernard, Vice President of Worldwide Sales Operations at ClearCube

”Before VEM’s workshop, our thinking was very tactical. Now we have some tools to help us be strategic and measure our contribution to the business.” Jerry Levy, Vice President of Marketing at BAX Global

”VisionEdge Marketing came highly recommended and we’d recommend them as well. We’re a small firm and like many firms we’re facing economic challenges in this tough environment. The VisionEdge Marketing team has a good track record helping firms our size. They have a suite of services well matched to the scope of our problem and budget. The VisionEdge Marketing team provides a very collaborative approach which sat well with our team.” Thomas Harlan, Founder, President & CEO of Emergent Technologies

”With the VEM process we now have a defined road for how Marketing is working with Sales.” Carmen Asteinzia, Marketing Director,TUV SUD America Inc.

“Every CFO and member of the C-Suite expects marketing to be able to prove its value and impact. Often marketers need guides on this journey. When it comes to assessing and improving your marketing accountability, VisionEdge Marketing is one of the best and most established guides.” Dave Bucco, Principal – Veltro Advisors

”The senior team is embracing the plan because there is a compelling story and we have the data to back it up.” Karyle Thornton, Marketing VP, NWFCU

”I have used Laura’s excellent ‘Managing Touchpoint Value’ 10-step process as a stimulating exercise for MBA students, with great success. It is so clearly written, and action-oriented, they find it easy to follow the steps and move along the analytical process to get to the point where they are ready to produce a meaningful set of recommendations on how to improve the customer experience effectively and efficiently. Several students tell me they have taken the system back to their own firms and applied it to great effect. Thank you, Laura, for contributing to marketing education!” Ruth Stevens, President of eMarketing Strategy

“Since 1999, VisionEdge Marketing has specialized in helping companies integrate processes and practices needed for marketing accountability, analytics and performance management. If proving and improving the value of your marketing is a priority, I’d recommend you take advantage of their proven experience and expertise. Laura Patterson conducted a number of webinars on behalf of 4As and each time, the attendees gave Laura outstanding reviews. I would have no problem recommending her services.” Bob Linden, Former 4As Senior Vice President, Training, Education and Development.

”We wanted a company that could help us as much with the education process as well as with getting the data. VisionEdge Marketing was capable of doing both.” Martyn Etherington, CMO at Tektronix

“Reviewing the competitive positioning was very valuable. The entire process fundamentally shifted our thinking and changed our approach to the market. We were able to get to a value proposition sales model instead of a feature-sell. We closed two very large deals far more quickly than we had in the past because of the work we did around the product and the messaging platform.” Amicus

”VisionEdge Marketing presented a process for defining the lead classification that met our needs and went well beyond typical lead classification attributes such as budget, authority, need, and timing. We were also very impressed by VEM’s researchers. And based on the strength of the end results, so apparently were the compliance officers they called for us.” Cody Young, VP of Marketing and Business Development at FiServ

‘The Marketing outcomes surpassed our expectations and Laura laid the strategic foundation for our success going forward.’ Tony Jennings, CEO of Everything Blockchain, Inc.

”VisionEdge Marketing directly influenced our business approach with the most important result being that we have closed more deals in our target market and closed them faster.” Kerry Anne Ridley, President at Momentum Leadership

”I have worked with Laura for the past 20 years in multiple software companies….I have no reservations in recommending Laura or VisionEdge Marketing to any company who needs to build, fix, or optimize their marketing organization, processes, and results.” Gerardo Dada, CMO at DataCore Software

”Metrics in Action reflects the experience of someone from the front lines. Laura’s perspective of the C-Suite related to marketing metrics, planning, and accountability are invaluable.” Derek Weeks, Systar Inc.

”I have worked with Laura and VisionEdge Marketing on several projects over the last 20 years, most recently on helping our medical device company successfully pivot our sales model to a direction that would better fit the demands of our market. Laura is a master in the science of marketing and I would highly recommend her for any project, whether helping build marketing capability from scratch or keeping your team focused on the critical areas of strategy and metrics.” Dana Kolflat, Director of Marketing at International Biophysics

”VEM helped us develop a repeatable segmentation model so our strategic go-to-market planning was more informed.” Bruce Milne, Vice President of Products and Marketing at Hyperformix

”Metrics in Action has served as our go-to guide for crafting a measurable marketing plan. If you need to improve marketing accountability the book needs to be among your key resources.” Brian Vacanti, VP Sales Ops & Product, MDValuate

 

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