Multi-Channel Costs Affect Cost-to-Serve Metric

Your Multi-Channel Strategy Makes or Breaks Your Cost-to-Serve Metric

Cost-to-serve is an essential operational metric. The key is to control your multi-channel interactions so you can proactively manage your cost-to-serve.

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filter marketing measures and metrics with value and yield

How to Navigate a Sea of Marketing Metrics | Focus on Value & Yield

What was once a challenge to secure Marketing metrics data has become a challenge to manage and use data to establish acceptable performance parameters.

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How You Define Your Marketing Determines How Your Run It

How you define Marketing determines how you run it. Use these 7 questions to ascertain whether your Marketing org is on track to create value and growth.

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Be strategic with your Influencer Marketing

It’s Not Nice to Overlook Influencers in Your Marketing

Influencer marketing is important to your strategy and business development efforts. Start with these 3 steps to include influencers the journey map.

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Conduct research to gain insights

Set Aside Budget For Your Market Research

Market research provides valuable insights into your existing and prospective customers. How much money should you put into your budget for research?

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Marketing strategy includes defining target markets.

4 Characteristics of Any Good Target Market

If you’re marketing to everyone, you are marketing to no one. A target market enables your efforts to more focused. Make sure your target market meets these four characteristics.

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Are you customers confused by too many choices?

Your Product Variety May Have a Downside

It’s normal to succumb to competitive pressure to expand your product lines. There are a number of reasons to avoid too much product variety.

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Take advantage of business cycle transitions.

Five Ways Marketing Can Make a Difference During Business Cycle Transitions

Regular business cycles can sometimes present a lull in the action for Marketing. Here are 5 ways Marketing can be make a difference during transitions.

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