accountability culture

How to Create a Marketing Accountability Culture

Achieving Marketing accountability takes more than metrics, it takes culture and infrastructure. Here are six systems that help enable a culture of accountability.

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marketing performance measurement, marketing measures, metrics, performance management

A Six Step Process for Embarking on Your Measurement Journey

Many companies are embarking on a Marketing performance measurement journey. Incorporate these 6 phases to move your Marketing measurement journey forward.

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Create customer loyalty profiles.

How to Create Loyalty Profiles to Retain Customers

Loyalty profiles help target spending more effectively and assess the degree of satisfaction among your customers. Here’s one approach.

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Optimize your conversion rate

How to Optimize Your Lead Conversion

Finding your lead conversion rates don’t meet expectations? Employ five ideas to optimize the capture, management and conversion of your new leads.

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Regardless of size have a brand strategy

Size Doesn’t Matter When it Comes to Brand Strategy

Regardless of size, you need a brand strategy. Your brand strategy affects repeat sales and your ability to gain market share without major discounting or being able to set premium prices.

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brand identity business identity

When Should You Change Your Corporate Identity

If you are considering revisiting your company name and identity, you should know there are four basic elements to corporate identity.

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Multi-Channel Costs Affect Cost-to-Serve Metric

Your Multi-Channel Strategy Makes or Breaks Your Cost-to-Serve Metric

Cost-to-serve is an essential operational metric. The key is to control your multi-channel interactions so you can proactively manage your cost-to-serve.

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filter marketing measures and metrics with value and yield

How to Navigate a Sea of Marketing Metrics | Focus on Value & Yield

What was once a challenge to secure Marketing metrics data has become a challenge to manage and use data to establish acceptable performance parameters.

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