The more you understand your customers, the more you can develop relevant, compelling messages, products, offers, etc. Acquiring market and customer insights takes data and analytics.

Marketers who have come to be perceived as value generators for their organization have learned how to use data, analytics, processes and metrics to move business results and demonstrate their contribution.

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marketing performance management maturity model

 

Best-In-Class marketers have adopted a performance  management maturity model.

 

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