Serve as Change Agent

Five Steps for Serving as an Effective Agent of Change

As you use data, analytics, and modeling to tackle problems, you have the opportunity to affect organizational change, in essence to be an agent of change.

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Customer engagement is your path to increasing equity.

Build Equity With Customer Engagement and Loyalty

Employ six steps to create a model to improve your customer engagement and loyalty, ultimately brand and customer equity.

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adjacent marketing strategy growth.

Market Expansion: How to Identify, Assess and Choose Adjacencies Wisely

One way to grow is with a market expansion strategy. Use this 3-step approach to identify the most ideal adjacent market opportunities.

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It Doesn’t Have to Cost a Fortune: Three Tips for Cost Effective Research

Effective research to help your organization make better market, customer and product decisions to prove and improve the value of Marketing.

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Create solid internal alliances to improve and prove the value of Marketing

How and Why Best-in-Class Marketers Forge Explicit Partnerships with Sales, IT, and Finance

BIC marketers forge stellar partnerships with key internal teams, especially IT, Finance and Sales. Create solid partnerships with these 5 best practices.

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Best in Class Marketing organizations are value creators

Are You Among the Ranks of the Value Creators?

Despite advances in data, analytics, and technology, only 20% of marketers earn the title of value creator. Here’s how you can join the ranks.

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organic growth, marketing led, business value, market value

A Five-Step, Marketing-Led, Process for Identifying Organic Growth Opportunities

Organic growth is the main driver of a firm’s market value. These 5 steps help the organization identify and select the best options for organic growth.

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Improve Customer Engagement

How to Improve Customer Engagement: First Measure It With These 11 Questions

Customer behavior provides insight as to the degree of engagement, but eventually we need to have a consistent customer engagement metric if we want to be able to impact the behaviors. Ask these 11 questions to improve customer engagement.

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