From Sales Funnel to Customer Buying Journey
The traditional sales funnel is beyond its expiration date. The customer buying journey map provides the vehicle to improve Marketing and Sales alignment.
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Why Peace of Mind Needs to Be Part of Your Customer Experience Measurement
It can be difficult to measure customer experience. Learn the role peace of mind plays in creating and calculating your customer experience metric.
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Using Customer Lifetime Value to Improve Investment Decisions
We know that Customer Lifetime Value (CLV) is an important metric for every company. Here’s how to measure it and use it to improve investment decisions.
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How To Build Your Marketing Dashboard: Just Add Data – Some Assembly Required
Many companies tell us that they are creating a Marketing dashboard to improve visibility and alignment. As a key element of performance management, a marketing dashboard also serves as an […]
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Marketing Technology: Tales from the Toolbox
The marketing technologies and tools you choose, your implementation, and the processes and skills you need greatly impacts your capabilities.
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Think like the Competition When Creating Your Marketing Strategy
Marketing strategy requires you to consider both the customer and competition. These 10 questions help you formulate your marketing strategy.
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How To Maximize Marketing Spend With Attribution and Mix Models
Marketing makes invests in a variety of channels. How do you know which ones are having the biggest payoff? This is the realm of attribution and mix models.
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How to Keep Your Marketing Measurement Resolutions on Track
Tie your Marketing Measurement to what matters to the C-Suite. Begin with the end in mind, Ask what business needle are you trying to move.
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