Five Guidelines for Using Site Intercept to Survey Website Visitors

Follow these guidelines to use an intercept research method to secure feedback from website visitors and improve their experience.

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data, analytics, data analytics, measures, data-driven decisions, investments, value

How to Escape the Marketing Effectiveness, Accountability Catch-22

Escape the Marketing effectiveness and accountability Catch-22 by embracing performance measurement. Invest in 3 areas to break the cycle.

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Connect Customer Engagement to the Purchasing Process

It is worthwhile to develop customer engagement strategies that focus on creating a positive and consistent online and offline customer experience. That said, you need a measurement plan too, one that incorporates sentiment analysis.

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How To Establish Quality Research Panels

Research panels serve as an excellent vehicle to support your market intelligence and pursuit of customer insights. The quality of your panel is critical.

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performance targets target setting performance measurement performance management marketing

Make Smart Performance Target Setting for Success

Performance target setting enables marketers to achieve superior performance management. Follow these 10 steps to improve your performance target setting.

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How One of these Segmentation Methods Improves Your Targeting

Your segmentation method provides focus and strategic direction. Every company can take the following four steps to to develop better segmentation.

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Why You Need to Take Your Pricing Strategy Seriously

How your price your products reflects a great deal about your business and products. Use these 3 elements to create your pricing strategy.

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Plunging into the World of Cross-Channel Analytics

In today’s environment we must often pull data from a variety of marketing vehicles from an email campaign, physical event, and an online advertising campaign to better understand purchasing behavior and correlate marketing programs with purchases. As organizations leverage both digital and traditional vehicles in their media mix, there has been an increased interest on multi-channel analysis to help measure the interaction of various channels such as web sites, customer service, phone support and print media to understand how these channels relate to each other and impact customer behavior.

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